Frequently asked questions
What is Younes?
Younes is an online marketplace connecting NDIS participants and families with verified, registered providers across Australia. Post a request once and providers respond directly.
Is Younes free for participants?
Yes, searching, messaging, and booking is entirely free for participants and families.
How does Younes verify providers?
Providers submit NDIS registration details, police checks, insurance, and qualifications, which are displayed on their profile. Both registered and unregistered providers can list, clearly labelled.
Can I use Younes with a Support Coordinator?
Yes. Support coordinators can create requests and manage messaging on behalf of a participant, and can be added as a collaborator on a participant's account.
What areas does Younes cover?
Younes has verified providers across all Australian states and territories, with the largest networks currently in Victoria, New South Wales, and Queensland.
How do I list my business as a provider?
Create a provider account, complete verification, and choose a plan — Starter, Growth, or Scale. Most providers are approved and visible in search within one business day.